Privacy Policy

Effective Date: 27/08/2025

YJ Autobody (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We may collect personal information directly from you when you:

• Submit an enquiry form or request a quote
• Contact us by phone, email, or through our website
• Use our services

This information may include:

• Your name
• Contact details (phone number, email address, suburb)
• Vehicle details (make, model, and service requirements)
• Photos you upload relating to repair work

We may also collect non-identifiable information such as your IP address, browser type, and website usage data through cookies or analytics tools.

How We Use Your Information

We use your information to:

• Provide quotes and carry out requested services
• Communicate with you regarding bookings or enquiries
• Improve our website, services, and customer experience
• Comply with legal obligations

We will never sell, rent, or trade your personal information to third parties.

Sharing of Information

We may share information only with:

• Service providers or contractors working with us to deliver your service
• Regulatory authorities if required by law

Cookies & Analytics

Our website may use cookies and third-party analytics to improve user experience and understand website traffic. You can disable cookies in your browser settings, but some features of the site may not function correctly.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Ask us to correct or update inaccurate information
• Request deletion of your personal data (subject to legal obligations)

To exercise these rights, please contact us using the details below.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

YJ Autobody
Email: info@yjautobody.com.a
Phone: 0400 498 550